Terms of Service
Last Updated: July 13, 2026
General Terms – All Users
Welcome to Vatt (the “Platform”), provided and controlled by VATTENTION PRIVATE LIMITED, a company incorporated in Singapore with its registered office at 91 Bencoolen Street #12-03 Sunshine Plaza Singapore 189652 (the “Company,” “we,” “us,” or “our”).
These Terms of Service (the “Terms”) govern the relationship between you and the Company and set out the conditions by which you may access and use the Platform, our related websites, desktop applications, AI-assisted video editing features, products, content, and services (collectively, the “Services”). “You” and “your” mean you as a user of the Services.
The Terms form a legally binding agreement between you and the Company. Please read them carefully. By accessing or using the Services, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access or use the Services.
I. Your Agreement with the Company
Age Requirements
Vatt is not available to persons below the applicable minimum age in their jurisdiction:
- United States: 13 years.
- European Union: 16 years, or the lower age set by the relevant EU Member State, with a minimum of 13 years.
- United Kingdom: 13 years.
- All other jurisdictions: 13 years, unless a higher minimum age is required by local law.
We do not knowingly collect personal information from users below the applicable minimum age. If you are between the applicable minimum age and 18 years old, you must obtain verifiable consent from your parent or legal guardian before using Vatt. If we become aware that a user is below the applicable minimum age, we will delete the account and associated personal information.
Non-Individual Users
If you access or use the Services on behalf of a business or other entity: (a) “you” and “your” include you and that entity; (b) you represent and warrant that you are an authorised representative with authority to bind the entity to these Terms; and (c) the entity is legally and financially responsible for all access to and use of the Services under its account, including use by employees, agents, and contractors.
Supplemental Terms
If you access the Services from a jurisdiction for which separate supplemental terms apply, you also agree to the relevant terms in the “Supplemental Terms – Jurisdiction Specific” section below. If there is a conflict, the supplemental terms control for your use of the Services from that jurisdiction.
Changes to the Terms
We may amend these Terms from time to time. We will provide notice of material changes through a prominent website or in-app notification at least 15 days before the changes take effect, unless a shorter period is required for legal, security, or urgent operational reasons. We will also update the “Last Updated” date above. Your continued use of the Services after the effective date constitutes acceptance of the changes. If you do not agree, you must stop using the Services.
II. Your Account
Login Methods
You can create and log into your Vatt account using Google or another login method made available by us. If you are a new user, a Vatt account may be created after successful authentication. Some features may also require a valid invitation code.
Account Synchronisation
Your account data, including subscription status, Credits balance, and service entitlements, may be accessible across devices on which you are signed in. Vatt project files, source media, and exports are stored locally by default and do not automatically synchronise across devices unless a feature expressly states otherwise.
Account Security
You are responsible for safeguarding the credentials used to access the Services and for all activities under your account. You must not disclose your credentials to another person and must notify us immediately if you become aware of a security breach or unauthorised use.
Liability for Third-Party Login Accounts
If you use a third-party account, such as Google, to log in, we are not liable for losses caused by the suspension, restriction, or unavailability of that third-party account or service.
III. Use of the Services
Licence
Subject to your compliance with these Terms, we grant you a non-exclusive, limited, non-transferable, non-sublicensable, revocable licence to: (a) access and use the Services for personal and commercial purposes; (b) download and install the Platform on a permitted device; and (c) access the Company's Content solely as integrated within and necessary for your use of the Services.
This licence includes the right to download, copy, publish, and distribute the outputs you create using the Services (“Your Outputs”) for any lawful purpose, subject to third-party rights and any separate licence terms that apply to included assets. The Company reserves all rights not expressly granted.
NO RIGHTS ARE LICENSED WITH RESPECT TO SOUND RECORDINGS, MUSICAL WORKS, FONTS, STOCK MEDIA, TEMPLATES, OR OTHER THIRD-PARTY ASSETS MADE AVAILABLE THROUGH THE SERVICES EXCEPT AS EXPRESSLY STATED IN THE APPLICABLE ASSET LICENCE. You are responsible for ensuring that music, footage, images, fonts, and other assets incorporated into Your Outputs are licensed for your intended use.
Restrictions on Use
You may not:
- access or use the Services if you are not legally competent to agree to these Terms or have not obtained required parental or guardian consent;
- make unauthorised copies of, modify, adapt, translate, reverse engineer, disassemble, decompile, or create derivative works of the Services or any non-public component;
- incorporate the Services or any part of them into another program or product without our written permission;
- distribute, licence, transfer, or sell any part of the Services or derivative works of the Services;
- market, rent, lease, resell, or provide the Services as a standalone service without our written permission;
- interfere with the proper operation of the Services or bypass security, access, plan, rate, or usage restrictions;
- use automated scripts to scrape information from or otherwise interact with the Services without authorisation;
- impersonate another person or entity or falsely represent your affiliation;
- upload malware, viruses, trojans, worms, logic bombs, or other malicious code;
- infringe any person's privacy, publicity, copyright, trademark, or other rights;
- use the Services in a harmful, fraudulent, deceptive, threatening, abusive, harassing, defamatory, obscene, discriminatory, or otherwise unlawful manner;
- create or distribute non-consensual intimate imagery, deceptive impersonations, unlawful digital replicas, or synthetic content intended to facilitate fraud, voter deception, harassment, or exploitation;
- use face, voice, or emotion features for biometric identification, persistent surveillance, or decisions about employment, education, credit, insurance, housing, healthcare, or legal rights, unless we expressly support the use and you have a lawful basis and all required notices and consents;
- disclose another person's personal information without authority or invade their privacy; or
- systematically extract outputs or non-public functionality to develop or train a competing product or model.
Unauthorised access or attempts to breach our security may result in civil or criminal liability. We may investigate such conduct, cooperate with law enforcement, and suspend or terminate access where appropriate.
Specific Rules for AI-Assisted Editing and Synthetic Content
When using features involving AI-assisted editing, face or voice processing, generation, or synthesis, you must:
- not create illegal content or use edited or generated content for illegal or infringing purposes;
- not present AI-generated or materially altered content as authentic and unedited where disclosure is required by law or platform policy;
- clearly and prominently disclose that content was artificially generated or materially manipulated when it could reasonably be mistaken for an authentic depiction of a real person, event, place, or statement, or where law or platform policy otherwise requires disclosure;
- ensure that footage, images, voices, music, and other source materials are lawfully obtained;
- obtain explicit, informed, and verifiable permission before using another person's face, voice, likeness, or personal information where required;
- provide any notice to, or obtain any consent from, a person exposed to face, voice, or emotion processing that applicable law requires;
- handle and share edited or synthetic content responsibly; and
- not remove or circumvent any technical watermark, provenance label, or safety measure applied by the Services.
Where applicable law requires Vatt, in its role as a provider, to enable machine-readable marking, provenance information, or another technical disclosure for generated or manipulated content, we will provide or preserve the required measure. Features and export formats vary, and not every output carries a visible label or watermark. You must not rely on Vatt to make disclosures on your behalf; technical markings do not replace any visible disclosure or other obligation that applies to your publication or use.
We may block a request or output, preserve information where legally required, remove content within our control, restrict a feature, or suspend or terminate an account where we reasonably believe synthetic content creates legal, safety, fraud, or rights risks. Violations may expose you to civil or criminal liability. Nothing in this section makes us the publisher of content you independently export or distribute, or limits liability that cannot lawfully be limited.
IV. Subscription Plans and Payment
1. Plans and Pricing
Vatt may offer a free plan and paid subscription plans. The features, limits, Credits, billing period, and price of each plan are those shown on the pricing or checkout page when you subscribe. We may change plan features and future pricing with reasonable prior notice.
Paid plans may be offered monthly, annually, or on another billing period disclosed at purchase.
2. Credits
Some plans include Credits consumed by features such as media processing, cloud AI analysis, AI chat, or generation. The amount, refresh schedule, expiration, and per-feature cost of Credits are shown in the applicable plan or product interface.
Credits are a limited contractual entitlement to use specified features. Except where applicable law requires otherwise, they have no cash value and cannot be transferred or redeemed for cash. Any expiration, forfeiture, or material restriction must be clearly disclosed at purchase and will not be applied retroactively to paid Credits without a lawful basis and reasonable notice. Mandatory consumer rights, including rights relating to prepaid digital services, refunds, unfair terms, and expiry, prevail over this paragraph. We may adjust Credit costs for future use with reasonable notice, but will not change the cost of a completed transaction.
3. Subscribing
- Monthly plans are charged when the subscription begins and renew on the corresponding date each month until canceled.
- Annual plans are charged upfront and renew on the corresponding date each year until canceled.
- A free plan, if available, does not require payment information unless otherwise stated.
The exact price, Credits, renewal date, and other terms shown at checkout control your purchase.
4. Upgrading
You may upgrade to a higher plan through the account or billing interface. Unless stated otherwise at checkout, upgrades take effect immediately, and the price or Credit difference may be prorated for the remainder of the current billing period.
5. Downgrading
You may schedule a downgrade to a lower plan. Unless stated otherwise, the downgrade takes effect at the start of the next billing period. Your current plan remains active until then. Credits or features exceeding the new plan's limits may become unavailable when the downgrade takes effect.
6. Cancellation
You may cancel a paid subscription at any time through the billing portal or another method provided by us. Unless stated otherwise or required by law, cancellation takes effect at the end of the current billing period. Your account may then revert to a free plan, and content, history, Credits, or features beyond free-plan limits may become inaccessible.
7. Refunds
Fees are non-refundable once paid or once paid Credits or services have been used, except where applicable law or the purchase terms require otherwise. If a refund is available, it will be returned to the original payment method. Refund timing may depend on the payment provider.
8. Annual Plan Cancellation
Annual plans may be canceled through the billing portal or by contacting official@vatt.ai. Any refund or proration will be determined by the terms shown at purchase and applicable law. Cancellation does not automatically entitle you to a refund for elapsed months or consumed Credits.
9. Payment Methods and Taxes
Payments are processed through third-party payment providers, including Stripe. You must provide accurate billing information and promptly update changes. If paying by card or another recurring payment method, you confirm that you are authorised to use it and authorise us and the payment provider to charge applicable recurring fees.
Prices exclude applicable taxes unless otherwise stated. You are responsible for taxes, levies, or duties applicable to your purchase under local law.
V. Your Media and Data Security
Local-First Processing
Vatt project files, source media, and exports are stored locally on your device by default. We do not upload or retain your original media merely because you import it into a local project.
When you request a cloud AI feature, such as transcription, shot analysis, emotion analysis, semantic understanding, AI chat, or another assisted editing capability, Vatt may compress, extract, or upload media and derived files to our cloud infrastructure solely to perform the requested feature.
Face, Voice, Emotion, and Biometric Processing
Vatt may detect face locations, analyse audio or visible reactions, and create face bounding boxes, emotion signals, timestamps, confidence scores, or related editing suggestions. Depending on the feature, some processing occurs locally and some requested cloud features may send audio, frames, clips, or derived results to our infrastructure or processors. These editing features are not designed to uniquely identify or authenticate a person.
If applicable law treats a feature's processing as collection of biometric identifiers or biometric information, we will provide any separate notice and obtain any express or written consent required from the person whose data we collect before enabling that collection. You remain responsible for having the rights, notices, and permissions required to submit and process every person depicted or heard in your User Content. Additional details, including the Illinois and Texas retention rules, are in the Privacy Policy.
What We Retain
We may retain the minimum data needed to provide cloud AI and related features, including uploaded or derived files during the requested task and results such as transcripts, shot boundaries, descriptions, embeddings, metadata, emotion signals, and editing suggestions. Cloud-processing files are kept only for the task and directly related verification, security, or support need. Analysis results are kept until the earliest of your deletion of the related asset or analysis, closure of the linked account, or discontinuation of the feature where the result is no longer needed, subject to backups and legal exceptions described in the Privacy Policy.
You may delete related analysis data by deleting the asset or using available cache and analysis controls. Deletion may not immediately remove information from encrypted backups, legal holds, fraud-prevention records, or security logs.
If you submit feedback, the Platform may attach a diagnostic package that can include application logs, crash dumps, selected AI workspace data, the current project file, and local application-state data. The feedback interface will identify the categories attached before submission.
Data Security
We implement reasonable technical and organisational measures to protect data during transmission, processing, and storage, including encryption in transit and access controls. No transmission or storage method is completely secure, and we cannot guarantee absolute security.
VI. Intellectual Property Rights
The Services are protected by copyright, patent, trademark, and other intellectual property laws. All rights in the Services are owned by us or our licensors. You may not publish, reproduce, distribute, display, perform, edit, adapt, modify, or otherwise exploit any part of the Services without our written consent, except as expressly permitted by these Terms.
We require users to respect intellectual property rights and may block or terminate access for users who infringe or are alleged to infringe such rights.
VII. Content
1. The Company's Content
All content, software, images, text, graphics, illustrations, logos, patents, trademarks, service marks, copyrights, photographs, audio, video, music, and the “look and feel” of the Services (“Company Content”) are owned or licensed by the Company. Unauthorised use is prohibited. We do not represent that Company Content is always accurate, complete, or current.
2. User-Generated Content
By using the Services, you may provide media, project files, prompts, messages, video projects, and final videos (“User Content”). You retain full ownership of User Content. We do not claim ownership of it.
You grant us a non-exclusive, royalty-free, worldwide, sublicensable licence to host, store, reproduce, adapt, modify, communicate, and process User Content solely as necessary to provide, maintain, secure, support, and improve the Services you use. We do not use User Content to train general-purpose AI models for other users unless we first obtain your separate, express consent through an affirmative, off-by-default choice that describes the content and purpose involved. Acceptance of these Terms, ordinary use of the Services, or failure to opt out is not consent to training. Where a training programme is offered, we will record the choice and provide a way to withdraw from future use, subject to limitations disclosed when consent is requested.
You are responsible for maintaining and protecting your own copies of User Content. Unless a separate written agreement states otherwise, the Services are not a backup or archival service.
3. Input and Generative AI
You retain any copyright and proprietary rights in the inputs you submit (“Input”). You are responsible for the content and accuracy of Input and must comply with applicable law. You represent that you have all rights, consents, and permissions required for us and our providers to process Input as described in these Terms and the Privacy Policy.
4. Input Disclaimer
We are not obligated to edit or control Input or output. We may screen, remove, edit, or block Input or output that we reasonably believe violates these Terms, infringes third-party rights, creates risk, or is otherwise objectionable.
5. Output — Rights and Limitations
Subject to these Terms and applicable law, we assign to you any right, title, and interest we may have in output generated by you through the Services. This assignment transfers only rights, if any, that we actually own. It does not create copyright or other rights that do not otherwise exist, transfer third-party rights, or make an output eligible for registration, monetisation, or protection. You acknowledge that:
- output may contain errors or inaccuracies due to limitations of AI technology;
- output may not be unique, and other users may receive similar or identical results;
- output may include or resemble material subject to third-party rights;
- you are responsible for checking whether your intended use is lawful and non-infringing; and
- the availability and enforceability of rights in output may vary by jurisdiction;
- an output generated with insufficient human authorship may not qualify for copyright protection or registration; and
- we do not warrant that an output can be copyrighted, registered, exclusively owned, monetised, accepted by a platform, or used without a third-party claim.
You are responsible for reviewing output, documenting your own creative contribution where relevant, complying with platform disclosure and monetisation rules, and responding to third-party claims. You bear the risk of relying on an output as exclusive or legally protectable material.
6. Responsibility for Third-Party Content and Likeness
If you upload, input, edit, or generate content involving another person's image, likeness, voice, personal data, or protected work, you are responsible for obtaining all required rights and permissions, giving legally required notices, making legally required synthetic-content disclosures, and complying with applicable law.
To the fullest extent permitted by law, we disclaim liability for content uploaded or generated by you without required consent or authorisation.
VIII. Exclusion of Warranties
NOTHING IN THESE TERMS AFFECTS STATUTORY RIGHTS THAT CANNOT BE ALTERED OR WAIVED AND TO WHICH YOU ARE LEGALLY ENTITLED AS A CONSUMER.
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” WE MAKE NO WARRANTY OR REPRESENTATION, EXPRESS OR IMPLIED. IN PARTICULAR, WE DO NOT WARRANT THAT: (A) THE SERVICES WILL MEET YOUR REQUIREMENTS; (B) USE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (C) INFORMATION OR AI OUTPUT WILL BE ACCURATE, UNIQUE, OR RELIABLE; (D) USER CONTENT WILL NOT BE LOST; OR (E) DEFECTS WILL BE CORRECTED.
We may change, suspend, withdraw, or restrict all or part of the Platform for business, legal, security, or operational reasons.
IX. Limitation of Liability
NOTHING IN THESE TERMS EXCLUDES OR LIMITS LIABILITY THAT MAY NOT LAWFULLY BE EXCLUDED OR LIMITED, INCLUDING LIABILITY FOR DEATH OR PERSONAL INJURY CAUSED BY OUR NEGLIGENCE AND FOR FRAUD OR FRAUDULENT MISREPRESENTATION.
Subject to the above, we are not liable for: (a) loss of profit; (b) loss of goodwill; (c) loss of opportunity; (d) loss, misuse, or corruption of data; (e) damage caused by malicious software; or (f) indirect, special, incidental, consequential, exemplary, or punitive damages.
These limitations apply whether or not we were advised that such losses were possible.
X. Termination
Termination by Us
We may suspend or terminate access to the Services, with or without cause. Where permitted and reasonable, we will provide advance notice unless immediate action is required to protect users, the Company, third parties, or the integrity of the Services.
Termination by You
You may close your account at any time. An active subscription will be treated as canceled under Section IV. Account closure does not automatically entitle you to a refund or relieve outstanding payment obligations. We are not responsible for loss of locally or remotely stored content resulting from voluntary closure.
Survival
Provisions that by their nature should survive termination remain effective, including indemnification obligations, intellectual property provisions, warranty disclaimers, liability limitations, and dispute provisions.
XI. Miscellaneous
Applicable Law and Jurisdiction
These Terms are governed by the laws of Singapore, without regard to conflict-of-law rules. If you use the Services as a business, any dispute arising out of or in connection with these Terms will be referred to and finally resolved by arbitration administered by the Singapore International Arbitration Centre (SIAC) under the SIAC Arbitration Rules then in force. The seat of arbitration will be Singapore, the tribunal will consist of one arbitrator, and the language will be English.
If you use the Services as a consumer, this clause does not prevent you from bringing a claim in a competent court or using a consumer dispute process available under mandatory law in your place of residence. Before formal proceedings, you and we agree to make a reasonable good-faith attempt to resolve the dispute for at least 30 days, unless urgent relief or applicable law requires otherwise.
Privacy Policy
Our Privacy Policy explains how we collect, use, retain, and disclose personal information and forms part of these Terms.
Entire Agreement
These Terms and any additional terms presented for a specific feature or purchase form the whole agreement between you and the Company regarding the Services and supersede prior communications and proposals.
No Waiver
Our failure to enforce a provision does not waive our right to enforce it later.
Severability
If a provision is invalid or unenforceable, it will be removed or limited only to the extent necessary, and the remaining Terms remain in effect.
Assignment
You may not assign these Terms or related rights without our written consent. We may assign these Terms in connection with a merger, acquisition, reorganisation, asset sale, or by operation of law.
Third-Party Services
The Services may link to or integrate third-party services. We do not control and are not responsible for their content, availability, or functionality. Their own terms and policies apply.
Open Source
The Platform contains open-source software. Each component is subject to its applicable licence terms.
Security
We do not guarantee that the Services will be secure or free from bugs or malicious software. You are responsible for configuring and protecting your devices and systems.
Contact
Questions about these Terms may be sent to official@vatt.ai.
Supplemental Terms – Jurisdiction Specific
If supplemental terms conflict with the rest of these Terms, the relevant supplemental terms control.
THE UNITED STATES
If you are a user in the United States, the following terms apply and override inconsistent general terms.
Applicable Law and Jurisdiction (US)
If you live in the United States, or if a business has its principal place of business there, the laws of the state where you live govern claims, except that the Federal Arbitration Act governs arbitration. You and we consent to the jurisdiction and venue of the state or federal courts of California for disputes heard in court, excluding arbitration.
Dispute Resolution and Arbitration (US)
In a dispute, you and we agree to try for 60 days to resolve it informally. If that fails, the dispute will be resolved by binding individual arbitration before the American Arbitration Association (AAA) under the Federal Arbitration Act and the applicable AAA rules. A neutral arbitrator will decide the dispute, subject only to limited appeal rights under the Federal Arbitration Act. Except for intellectual property disputes, claims must be brought within one year after they could first have been filed.
Class Action Waiver (US)
EACH PARTY WAIVES THE RIGHT TO A JURY TRIAL OR TO PARTICIPATE IN A CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION ARISING FROM OR RELATED TO THESE TERMS. CLAIMS MUST BE BROUGHT ONLY IN AN INDIVIDUAL CAPACITY.
California Residents
California residents may report complaints to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210.
EUROPEAN UNION
The following terms apply if you reside in the European Union.
Dispute Resolution (EU)
If you are a consumer under applicable EU law, disputes may be resolved by a court in your place of residence or domicile, notwithstanding the general jurisdiction section above.
Right of Withdrawal and Refunds (EU)
You may have a statutory right of withdrawal. That right may not apply to digital content made available immediately with your express consent and acknowledgement that the right of withdrawal is lost once performance begins. By subscribing and accessing Credits or digital content, you request immediate performance.
If you have not accessed paid Credits or digital content, you may be entitled to a refund within 14 days of purchase. Contact official@vatt.ai.
Loss or Damage (EU)
If a Service damages your device or digital content because we failed to use reasonable care and skill, we will repair the damage or pay reasonable compensation as required by law. We are not liable for damage you could have avoided by following our reasonable advice.
Consumer Rights (EU)
Nothing in these Terms affects mandatory consumer rights under the laws of an EU Member State. Some exclusions and limitations in Sections VIII and IX may therefore not apply to you. Expiration, forfeiture, non-refundability, or use restrictions for paid Credits apply only to the extent they were transparently disclosed and are permitted under applicable consumer law; an unfair or unlawful term will not be enforced.